Shipping Policy
Last updated: 16th of July 2025
At Montage Ceylon, we offer secure, fast, and trackable shipping worldwide.
1. Processing Time
Orders are processed within 2–4 business days (excluding weekends and holidays).
2. Shipping Time & Rates
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Sri Lanka: 2–5 business days (Standard Shipping – FREE)
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International Orders: 5–12 business days (Fees vary based on location)
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You will receive tracking details via email once your item is dispatched.
3. Duties & Taxes
International orders may be subject to customs duties or taxes. These are the responsibility of the customer and vary by country.
4. Lost or Delayed Parcels
If your order is significantly delayed or appears lost in transit, please contact us immediately. We’ll do our best to resolve the issue in coordination with the shipping carrier.
5. Shipping Partners
We work with trusted carriers like DHL, FedEx, and local courier partners to ensure reliable service.