Refund & Return Policy (14 Days)

Last updated: 16th of July

We want you to be completely satisfied with your purchase. If for any reason you're not, you may return eligible items within 14 days of delivery.

1. Eligibility

To be eligible for a return:

• • Item must be in original, unused condition

  • Include all certificates, packaging, and tags

  • Must not be a customized or special-order item

2. Non-Returnable Items

• • Custom-engraved or resized pieces

  • Sale or clearance items

  • Personalized gift packaging

3. Return Process

1. 1. Email [support@montageceylon.com] with your order number and reason for return.

   2. We will confirm eligibility and provide return instructions.

   3. Once the item is received and inspected, a refund (excluding shipping) will be processed to the original payment method within 7–10 business days.

4. Return Shipping

Customers are responsible for return shipping unless the item arrived damaged or incorrect.